: Since We Buy Ugly Houses operates as a franchise model, the experience varied by location. Reviews often pointed out that the professionalism and pressure tactics (or lack thereof) depended entirely on the local independent franchise owner.

: A frequent point of contention was the "70% Rule." Investors typically offered roughly 70% of the home's After Repair Value (ARV) minus estimated repair costs. For many sellers, this felt like a steep discount compared to a traditional market listing.

: Some offices were rated much higher for customer service than others.