: Explores how drones, smartphone applications, and AI were integrated in 2020 to improve claims adjustment during travel restrictions.
: A historical-sociological paper published in Enterprise & Society that examines the professionalization and identity of loss adjusters. The Loss Adjuster(2020)
: Investigates the impact of adjuster investigations on policyholder trust and business longevity. : Explores how drones, smartphone applications, and AI
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challenges for loss adjusters in the wake of COVID-19 - Kennedys Law : Explores how drones