Tagged

: Provides a Tags report to monitor conversation types and training needs.

A (or Tagged report) is a data visualization tool used primarily in customer service and marketing to track the volume and trends of specific conversation themes. By tagging interactions with relevant "Topics," businesses can identify the primary reasons customers reach out and uncover recurring pain points. Key Benefits of a Topics Report Tagged

: Offers a Topics report with "Trending Topics" and "Detailed View" sections. : Provides a Tags report to monitor conversation

: Allows users to use tags as conditions in the report builder for flexible data filtering. Tagged

: Most advanced reports allow you to filter by multiple topics simultaneously (up to 40 in some platforms) and view data through topic hierarchies (main categories vs. sub-topics).