Tell the user or reader how to fix it immediately.
If your article is about designing error messages or reporting problems, clarity is your best tool. According to the Nielsen Norman Group , effective error communication should be:
Missteps in research or professional workflows, such as failing to use proper citations or ignoring feedback. 2. Best Practices for "Error-" Communication
To write a "good" article on this theme, you must move beyond the mistake itself and focus on the and the reader's experience . 1. The Anatomy of an Error
Communication that appears when "people make mistakes and computers do unexpected things".
To ensure your article is well-received, follow a logical framework used by professional writers at Indeed and BBC Bitesize: Error messages — a guide for people who never write
Describe exactly what went wrong without using vague jargon.