Customers on the Infinite Access plan can trade in their previous device for an annual upgrade. Review: Is It Worth It?

You can trade in your device either online or at a physical retail location:

The Trade-in App (available in select regions like Australia) runs automated diagnostic tests for instant valuations.

through its trade-in programs, allowing you to turn your device into account credit or use it toward exclusive deals on new phones. How to Trade In Your Phone

Helps reduce e-waste by recycling or refurbishing old technology. Cons:

Once you mail your phone in, the trade-in is typically final. You cannot get the device back if you disagree with the final valuation.