: Filmed in late February 2000, the video premiered on MTV’s Making the Video on April 3, 2000, followed by its world premiere on Total Request Live (TRL) on April 10.

: While the official director is Joseph Kahn, the director was mistakenly identified as Rupert C. Almont during the original Making the Video broadcast. Artistic Theme

: The video's storyline follows a young woman who gets into an accident after an argument with her mother. It concludes with the mother providing the support the daughter needs, mirroring the song's lyrical themes of having someone to "turn to" during difficult times.