A callous attitude toward individuals, treating people as files rather than humans, and isolating officials from the citizens they serve.
Placing strict adherence to rules and paperwork above efficiency, effectiveness, or common sense. bureaucratism
Defining Electronic Bureaucracy and Bureaucratism - thaijo.org A callous attitude toward individuals, treating people as
Bureaucratism refers to the negative, dysfunctional aspects of a bureaucracy—a system where formal rules, procedures, and officialdom hinder efficiency, common sense, and responsiveness to human needs. It is often characterized by red tape, excessive hierarchy, and the prioritizing of form over substance. Core Characteristics of Bureaucratism A callous attitude toward individuals
Excessive regulation and formality required before action can be taken.
An obsession with creating documentation, reports, and meetings, which serves as a substitute for actual work.