Chain providing repair services for a variety of tech devices, including computers, phones, and televisions.
Technicians like Darla ( Morse Rd ) and Bryan (Polaris) are frequently cited for going "above and beyond" to fix complex issues or advocate for customers during warranty claims. best buy geek squad columbus ohio
Strong praise for technician Bryan; excellent warranty "My Best Buy Total" support. (Britton Pkwy) — 4.1 / 5 Chain providing repair services for a variety of
Chain retailer with a large array of brand-name electronics, computers, appliances & more. Best Buy in Columbus, OH - 1375 Polaris Pkwy (Britton Pkwy) — 4
Manager Darla is highly praised; fast "minutes-long" fixes reported. 3.6 / 5 (est.) 4.1 / 5
Mixed; some reports of unhelpful staff but specific praise for "Mustafa" in computers. 3.6 / 5 — Rated as average; similar to other regional centers. ⚡ Key Customer Insights The Pros: What Works Well
Best Buy's Geek Squad services in Columbus, Ohio, generally receive moderate to positive feedback, though experiences vary significantly by location and specific service needed. Customer sentiment often highlights but frequent frustrations with phone support and long wait times . Local Geek Squad Locations & Ratings Geek Squad Rating Store Rating Notable Highlights Morse Road (Easton Area) 3.3 / 5 4.1 / 5