: Visit a Best Buy store to speak with a Blue Shirt in the Mobile department. This is often the best route for physical device inspections or SIM card issues. Specialized Services
: Call 1-888-BEST BUY (1-888-237-8289) for general assistance. For specific mobile phone issues, follow the automated prompts to reach the mobile department. best buy cell phone customer service
: For shipping or pickup questions, use the Order Status tool before calling to get the most up-to-date tracking info. : Visit a Best Buy store to speak
: Always have your photo ID, Best Buy account info, and carrier account PIN if you are making changes to your cellular plan. Best Buy account info