The store is noted for having an ample and diverse stock compared to other local branches. However, like many big-box retailers, some customers have reported occasional stock shortages and limited availability for niche items.
The local Geek Squad team has received high praise, with one reviewer calling them the "squad of all squads". However, others have reported frustrating appointment management , where scheduled times were interrupted to assist walk-ins. Common Pain Points
Many shoppers prefer this location because it is far less crowded than the Cherry Hill store. Its proximity to I-295 makes it a highly accessible "quick stop" for those in the Mount Laurel and Moorestown area.
A recurring theme in negative reviews involves difficulties with phone support and credit card promotions . Multiple customers reported being promised 10% back for opening a store card, only to face "lies and deceit" when trying to claim the rewards.
Several specific employees, such as Tee , Stephanie , and Dorien , have been singled out by customers for their exceptional communication, lack of sales pressure, and efficiency.